Accessibility Planning

Accessibility Feedback

Provide feedback or request an alternate format

To, pursuant to the Accessible Canada Act, provide accessibility feedback or request a description of our accessibility feedback process in an alternate format, please contact us in any of the following ways:

  • Contact us online via our Accessibility Feedback Online Form.
  • Email us at
  • Call us at 312-506-0933 or toll-free at 800-440-9440.

While you can submit your feedback anonymously, we can better serve you and provide a response, if requested, if you provide your name, phone number, province, and other details (“Personal Information”). We will not share your Personal Information with any third party and your Personal Information will be kept confidential, unless you consent to disclosure. However, by contacting us, you agree to the collection, use, and storage of your Personal Information provided to us to allow us to respond to you and improve our services.

The designated person responsible for receiving accessibility feedback is Patrick Phipps – Regulatory Affairs.

Descriptions of our accessibility feedback process are available in the following alternate formats: print, large print, braille, audio format, electronic format, or other formats you agree upon with us.

Accessibility Feedback
Online Form

All fields are optional with one exception: Feedback/Comments is mandatory.