Manage Services in Real-Time with the Peerless Portal
The Peerless Portal is a key differentiator in the Enterprise space because the portal truly puts the customer in complete control of their telecom. Manage services in real-time 24×7. Peerless continues to invest in making the portal more user-friendly and simple to use. The portal was recently enhanced to allow customers to set up their SD-WAN and Internet/Data solutions with Peerless. New user guides, videos, and online tips have also made using the portal even easier for Peerless’ customers.
The Peerless Portal | A True Differentiator
With the Peerless Portal, customers enjoy “real-time” access to Peerless’ industry-leading self-care portal, featuring desktop and smartphone apps. Provision additional services, view call reports, call detail, and trouble ticketing, and manage billing. You’ve never had more control over your telecom.
When you make a change using the Peerless Portal, you are not simply completing a form requesting a change. With the portal, you are making changes in real-time!
In mid 2021, this portal was selected by ChannelVision Magazine as the sole winner in the 2021 Visionary Spotlight Awards for excellence in Business Technology for this end-user portal. And we just learned that the Peerless Portal won again in 2022!
Ready to get started with a portal that really puts you in control? Just complete the form to the right and we’ll be back in touch. To learn more about how the Peerless Portal benefits both customers and end-users, just keep reading!
The Peerless Portal | Customers
The Peerless Portal by Peerless Network is a fully automated online self-provisioning and self-service portal for customers to easily purchase and manage SIP trunking channels, Operator Connect for Microsoft Teams, Cloud PBX (UCaaS), Internet/Data, and their SD-WAN solutions.
In addition, the Peerless Portal allows customers to also manage their telephone numbers (DIDs and Toll-Free numbers), local and domestic/international long distance, toll-free services, ring groups, call queues, fax-to-email, and call termination in real-time for all of their locations from one advanced system.
The Peerless Portal | Benefits for Customers
Simplicity:
- A full suite of telecommunications services at multiple locations at your fingertips
- Easily order telephone numbers (local, long distance, international, toll-free) and SIP trunking channels for multiple locations
- Simple and swift account set up via email invitation
- Avoid time and hassle spent on the phone placing orders and managing your services with easy to reach sales reps
- Easy to use tips and guidelines available within the platform
Real-time Visibility:
- Full visibility to real-time stats, resulting in increased time-to-revenue speed
- API bond available for seamless integration with other APIs
- Mobile friendly resolution to access wherever and whenever needed
- Avoid time and hassle spent on the phone placing orders and managing your services with easy to reach sales reps
- Real-time billing allows customers to check MOU (minutes of use), active calls, monthly calls connected, call delivery record with exportable capabilities
Autonomy:
- Easily manage telephone numbers, services, routing, configuration and inventory for multiple locations via one system
- Initiate trouble/service requests via the automated portal to be received by a NOC queue specifically for enterprise customers
- Flexible and customizable billing: ACH payment, pre-pay, post-pay
The Peerless Portal | Individual Users
The Cloud PBX Me portal provides each Peerless Cloud PBX user with seamless, secure, and instant collaboration. Users have the ability to manage the following from their mobile device or desktop:
- Voicemails and Voicemail Settings
- Voicemail to Email
- Call Forwarding
- IVR/Digital Receptionist
- Ring Groups
- Call Queues
- Call Recording
- Call Screening
- Conferencing
- Robocall Insight/Detail
- Call History
The Cloud PBX Me portal is an easy-to-use, plug-and-play application that’s been very popular with end-users since its introduction in 2019. With the portal, available via desktop and mobile device, each user has control of their telecom.
In mid 2021, this portal was selected by ChannelVision Magazine as the sole winner in the 2021 Visionary Spotlight Awards for excellence in Business Technology for this end-user portal. We also just learned that Peerless was selected as a winner for 2022!
Cloud Dial App
Cloud Dial is a companion app to the Peerless Portal Cloud PBX. Now phone calls to your Peerless Portal Phone number can be answered by your mobile device or your IP desk phone. Place calls to anywhere in the world using your Peerless Portal phone number.
Features:
- Calls placed from your Cloud Dial app look just like they were placed from your desk
- Extension-to-Extension Dialing
- Messaging to and from your Cloud PBX Phone Number
- Contact List stored in App
- Works over WiFi or Cellular Data
- Cloud Dial is available for IOS, Android, Windows, or Mac.
- Ability to change your status (Available, Busy, Away, Do Not Disturb)
- Collaboration/Virtual Meeting rooms
- Conferences
- File Sharing
- Messaging/Instant Messaging
Manage Services in Real-time with the Peerless Portal from Peerless Network
Using the Peerless Portal, you can purchase, self-provision, and manage your telecom services from your desktop or mobile device. Via the portal, you’ll also see usage and call detail. Avoid bottlenecks by adding SIP channels when your business demands it. Or decrease channels as needed. With the Peerless Portal, you have total autonomy to manage your communications needs. Call us at 888-662-7757 or email us at marketing@peerlessnetwork.com.