Managed Services
Telecom and Network Management Tools
Peerless Network provides Managed Services as an integrated element of the network and telecommunications services we offer. This gives IT organizations carrier-grade monitoring, management, and reporting tools typically only available to the largest enterprises.
We keep your communications humming
Your customers and users rely on networks, infrastructure, and applications to fuel your business. You need to know what’s working, how it’s performing, and you need answers when issues arise. Peerless provides a suite of Managed Services to help you focus on your customers, your users, and your business. By providing visibility and tools to ensure availability and performance, we position IT organizations for success.
Benefits for IT Organizations
Improve performance, reliability, and agility
Free up time for strategic initiatives
Deliver a better experience for customers and users
Full equipment configuration, pro-active monitoring, and support
24 x 7 U.S.-based technical support
Dashboards and reporting on carrier-grade platforms
Many Solutions – One Goal
Every business needs quality, reliable connections to the Internet. To access cloud-based applications, to enable private connections to company resources using VPNs, and to create managed wide area networks using SD-WAN, Internet access is a business requirement. Peerless delivers a comprehensive selection of bandwidths, service providers, and service arrangements, all of which are supported with quality service every step of the customer journey.
Peerless is now part of the Infobip family! Customers that choose Managed Services from Peerless can now easily enjoy solutions from Infobip, including messaging services and “Answers,” an intelligent chatbot service.
Better Connectivity for Better Productivity
Managed Router. Choose a Peerless-provided router or VoIP gateway with management configuration, software updates, 24 x 7 monitoring, and break/fix replacement SLA. Our portal provides full access to performance metrics and reporting.
Cloud PBX and Cloud PBX Enterprise. Unified Communications as a Service includes complete design and implementation support, firmware updates, software updates, 24 x 7 monitoring, and technical support. Our portal provides users and system administrators with full access to change features and system settings as well as reporting. Learn more about Cloud PBX and Cloud PBX Enterprise from Peerless Network.
SD-WAN. Cloud-enabled SD-WAN solution includes complete design and implementation of WAN, application, and security policies, firmware updates, software updates, and technical support. Our portal provides visibility into network, site, and application performance, as well as threats and security events. Customized reporting engine eases your compliance challenges.