Helping Hotels Move to a UCaaS Solution
Built to Meet their Unique Requirements
Peerless Network is excited to launch Cloud PBX Hospitality, a simple-to-use and very affordable Communications as a Service (UCaaS) solution designed to meet the unique communications requirements of today’s hotels. This UCaaS for hotels product utilizes Jazzware, the proven leader in middleware software solutions for hotels, to fully integrate a hotel’s Property Management System (PMS) into Peerless’ UCaaS offering.
Keep Your PMS Functionality | Say Goodbye to Your PBX
Cloud PBX Hospitality from Peerless Network provides hotels with a simple-to-use Unified Communications as a Service (UCaaS) solution built to accommodate the unique needs of the hotel industry. Our UCaaS for hotels solution is perfect for today’s hotel operators. Peerless has partnered with Jazzware, the proven leader in middleware software solutions, to fully integrate Peerless’ UCaaS services into the hotel’s Property Management System (PMS). Jazzware’s resilient, secure integration platform, the Edge Enterprise Service Bus (Edge ESB), is trusted by top brands and is serving over 1,800 hotels.
Front-office activities, such as booking reservations, guest check-in and check-out, room assignments, room rates, and billing, can be easily managed. A full suite of guest room telephone services and individual room specifics are monitored via Cloud PBX Hospitality. Hotels can also efficiently manage telephone numbers, services, routing, configuration, and inventory over Peerless’ fully cloud-based IP network via one system. Featuring a very attractive price point, hotels also enjoy zero-touch provisioning and customization via the Peerless Portal, Peerless’ automated provisioning platform.
Ready to get started with a solution that was built for hotels? Just complete the form to the right and we’ll be back in touch about our UCaaS for hotels solution. To learn more about how Cloud PBX Hospitality is setting the standard, just keep reading!
PMS Integration
How does the integration work? The Edge ESB appliance sits on the hotel property and hosts local integrations and establishes a secure outbound connection to the cloud for cloud features, services, and integrations. Using data from the PMS and the Jazzware portal, hotels are able to:
- Control guest room telephone services
- Provision multi-language voicemail prompts and reset guest voicemail boxes
- Update housekeeping room status
- Prompt guest-centric messaging and message waiting light
- Deliver guest-centric wake-up greetings
- Drive personalized call and internet pricing based on guest type or group affiliation
- Post phone calls, internet, and mini bar charges back to the guest
- Authenticate guests on internet billing systems
- Trigger system and emergency alerts
- Bill back third-party system usage
Cloud PBX Hospitality integrates seamlessly with Opera, Amadeus, MSI (Jonas Chorum), Infor HMS, and Maestro, and many other PMS Systems in use in hotels around the world.
Cloud PBX Hospitality | Benefits for Customers
Simplicity:
- Real-time activations
- Simplified provisioning via the Peerless Portal, the company’s automated provisioning platform
- Easily customizable for hotel operators, big or small
- Complete control and integration via Peerless’ API-driven, self-service portal for real-time number management
Cost Efficiency:
- Peerless leverages its own network infrastructure and proprietary technologies to avoid additional third-party costs
- Access PBX capabilities without complicated or expensive equipment
- Most affordable industry rates
- Available on month-to-month, one-year, two-year, and three-year terms
- Rent or purchase phones that are specifically designed for the hospitality industry
- Use your own equipment (BYOD)
Quality and Reliability:
- Voice traffic runs on Peerless’ fully owned and operated network that we have built from the ground up. Thousands of customers trust their voice services to Peerless.
- High-voice quality
- Low latency
- SONET and Ethernet hubs providing 99.999% reliability
Equipment:
- Access PBX capabilities without the need for complicated or expensive equipment.
- Rent or purchase phones that are specifically designed for the hospitality industry
- Use your own equipment (BYOD)
Peerless is now part of the Infobip family! Customers that choose Cloud PBX Hospitality from Peerless can now easily enjoy solutions from Infobip, including messaging services and “Answers,” an intelligent chatbot service.
Three Plans | You Choose
With Cloud PBX Hospitality Plans, for each phone number, our customers can choose between three plans, based on their specific needs.
ESSENTIALS PLAN
This plan includes the following
features:
-
- Unlimited calling to U.S. and Canada
- Peerless-supplied
equipment
or BYOD (Bring your Own Device) - DIDs with Caller ID, Calling Name, and E911
- 3-Way Calling
- Call Transfer
- Caller ID Hiding
- Call Waiting
- Paging
COMPLETE PLAN
This plan, our most requested, includes the Essentials features,
plus the following additional features:
-
- Cloud Dial Mobile and Desktop Apps
- SMS
- Robocoll Mitigation • Instant Message
- Presence
- Call Screening
- Call Recording
- Call Forwarding
- Remote Call Forwarding
- Voicemail
- Voicemail to Email
- Ring Groups
- Call Queues
- Digital Receptionists
- Call Park/Pickup
- Audio-only Conference Bridge for up to 40 users
PREMIUM PLAN
This plan includes the Essentials and Complete features, plus the
following additional features:
-
- Audio and Video Meetings
with up to 100 participants - Video, audio, and
screenshare via Cloud Dial Mobile App - Video, audio, and
screenshare via Cloud Dial Desktop App - Video, audio, and
screenshare via
web browser - Conference dial-in numbers
in the U.S., Canada, and Europe
- Audio and Video Meetings
Ready to implement a premium solution designed exclusively for the hotel industry?
No one offers a better solution than Peerless! Call us at 888-662-7757, email us at marketing@peerlessnetwork.com, or take a look at our brochure on PBX Cloud Hospitality.