Press Releases
At Peerless Network, we have plenty of news to share. Check here often for the latest news and Peerless Network Press Releases.
Read our top headlines and latest industry news about Enterprise, Partner, and Carrier Voice Solutions. To stay up-to-date on the latest Peerless news, check out our LinkedIn page and follow us!
For media and analyst inquiries, please contact Susanne Hite, VP of Marketing at Peerless Network, at susanne.hite@infobip.com.
IDC ranks Infobip as a leader in the Communications Platform as a Service market for the second time running
Infobip has pulled ahead of its competition and is ranked as one of the top CPaaS leaders by IDC Vodnjan, Croatia, May 24, 2023 – Global cloud communications platform Infobip has been named a Leader in the Communications Platform as...
Infobip launches ShiftMag, a digital magazine to reach the developer community globally
Global cloud communications platform Infobip has launched ShiftMag, a new global digital magazine for software engineers. The online magazine, among the first for a communications platform, will help developers better understand the industry through long-form analyses, opinion pieces, industry leader...
Peerless Network and Infobip to Participate in International Telecoms Week (ITW)
Infobip has recently joined the prestigious Global Leaders Forum (GLF), which represents a global network of leaders from the world’s largest International Carriers. The board convenes each year during the ITW event to discuss strategic issues and to agree on...
Infobip announces Microsoft Dynamics 365 Marketing integration to support marketing communications
Global cloud communications platform Infobip has enhanced its collaboration with Microsoft Dynamics 365 Marketing to help businesses meet customers on their preferred channels and boost return on investment from marketing campaigns. Microsoft has integrated Infobip’s SMS channels into its marketing...
Peerless Network, an Infobip Company, Adds Four Markets Expanding Network’s Reach
Vodnjan, April 20, 2023 – Peerless Network, a leading-edge global communications provider and now an Infobip company, is pleased to announce the following four markets are operational on Peerless’ all IP network: Carbondale/Cairo, Illinois – LATA 362 Mattoon, Illinois – LATA 976 Springfield,...
Peerless Network’s SIP Trunking Services Now Available on Genesys’ AppFoundry Marketplace
CHICAGO – April 17, 2023 – Peerless Network, a leading-edge global communications provider and now part of the Infobip family, is pleased to announce that its SIP Trunking services are now an approved offering on Genesys’ AppFoundry marketplace. AppFoundry is a marketplace of solutions...
Peerless Network Brings Talkdesk CX Cloud and BYOC Advantages to Enterprises
CHICAGO – April 11, 2023 – Peerless Network, an Infobip company, is now offering Talkdesk CX Cloud and BYOC (Bring Your Own Carrier) to enterprises across the U.S. With Peerless’ SIP Trunking services, customers can enjoy the benefits of Talkdesk’s cloud-native contact center...
Infobip launches Conversational Everything Blueprint to help brands meet evolving customer preferences and the growing popularity of chat apps
Blueprint explains how businesses and brands can design end-to-end conversational customer journeys through chat apps to boost customer loyalty and sales The “conversational future is now” and brands need to start talking with their customers Vodnjan, Croatia, April 5, 2023...
Infobip partners with Hagens to help construction business HM Engenharia reduce costs, boost sales, and increase customer loyalty in the real estate sector
Infobip’s partnership with Hagens enables HM Engenharia to digitize its business model and embed agility and personalization throughout the customer journey, improving the real estate customer experience
Infobip appoints Richard Kraska as Chief Financial Officer as it continues to target ambitious profitable growth
Vodnjan, Croatia, March 21, 2023 – Global cloud communications platform Infobip has appointed Richard Kraska as Chief Financial Officer (CFO). Richard is a seasoned finance professional who has previously held CFO roles at several fast-growth software businesses. He will lead Infobip’s...
New research reveals the growing prevalence of “conversational everything” for customer communications
Infobip data from more than 449 billion interactions in 2022 shows conversational experience is becoming more popular across all forms of customer communication, from sales to customer support Vodnjan, Croatia, March 14, 2023 – New research from global cloud communications...
Women presence is growing in technology industries with careers aligned to the personal goals of female professionals, as is the case at Infobip
Approximately 40% of Infobip's employees are women and more than 32% of women at Infobip hold leadership positions globally
Infobip launches live video support to help businesses resolve customer queries more quickly
Live video support helps businesses diagnose and resolve customer issues quickly by enabling video calls through a simple URL, Call Link means organizations can solve customer queries within the first step, reducing customer wait times
Infobip to deploy region-locked EU data center
Infobip will be able to support and empower its customers in complying with the EU data transfer requirements imposed by the Schrems II judgment
Infobip ranked as the leading CPaaS vendor by Juniper Research
Vodnjan, Croatia, February 15, 2023 – Global cloud communications platform Infobip has been ranked as the number one Communications Platform as a Service (CPaaS) provider by tech analyst Juniper Research. Its number one ranking underlines Infobip’s position as the leading full stack...
Infobip reveals the five most significant trends in customer experience and omnichannel communications for 2023
Vodnjan, Croatia, January 10, 2023 – Global cloud communications platform Infobip reveals its top five trends for customer experience and omnichannel communications for 2023. According to global market research firm Forrester better customer experience leads to higher revenue growth. So, as the world enters...
Peerless Adds Five New Markets
“Continually enhancing our network with new markets is just one of the ways Peerless has kept our focus on delivering not only an exceptional experience for our customers, but providing service at a very competitive price point,” commented Rick Knight, EVP...
Peerless Network Donates $32,500 to RefugeeOne
“I am grateful to our employees for initiating this effort and for their tremendous generosity in helping Ukrainians who are coming here because of the war that continues to devastate their country. Like Peerless, our new parent company Infobip has...
Operator Connect for Microsoft Teams Now Available from Peerless Network
Operator Connect for Microsoft Teams is the most effective and efficient way to connect Microsoft Teams to the public telephone network via Peerless Network. Peerless routes incoming and outgoing calls via direct connection to Microsoft’s Azure cloud. Microsoft Teams goes beyond...
Infobip completes Peerless Network acquisition strengthening its U.S. and global offer
As a result of the deal, Infobip’s clients can now access the U.S. market through Peerless Network, whose nationwide voice network covers 98% of Americans across the country. In addition, Infobip now offers Peerless Network’s client’s access to its market-leading...