Careers

Vendor Management Facilities Analyst

 

Job Data:
Job Title:

Vendor Management Facilities Analyst

Department: Vendor Management
Location: Open

 

Essential Functions:
  • Ensure vendor rates and building lists are being properly managed and implemented. Review large cost impacts and communicate to business as needed. Review weekly and monthly statistics of all vendors for performance issues and financial issues

  • Work with Vendor Management team to manage capacity requirements for all SONNET/TDM and Ethernet products, including engaging vendors when needed to initiate new services, augment existing services, and disconnect services no longer needed.

  • Have a basic understanding of LEC Tariffs and Service Guides.

  • Instruct and lead the operations team on large vendor projects, including new vendor implementation, vendor decommissions, augments, trouble tickets and performance issues

  • Work with Network Engineering, Provisioning, Project Mangers, Sales, Marketing and other business units within the company to facilitate accurate and timely delivery of quotes, circuit questions, delivery and other needs.

  • The ability to think “Outside the Box” to find alternate solutions.

  • Document, establish and/or improve processes for TDM/fiber circuit orders, quoting and design.

  • Help Vendor Management team negotiate with vendors on new rates that will drive down cost for voice and data, including all voice and circuit products.

  • Review and recommend strategic outsourcing opportunities.

  • Develop dashboard/scorecards – financial and operational Reporting.

  • Perform other job related functions and ad-hoc projects as requested by management.

  • Build and maintain positive relationships with Carriers and Peerless Network team members.

  • Recommend and help to implement hardware and software improvements

Required Knowledge and Experience:
  • Minimum 5+ years of working telecommunications, specifically circuit ordering/design/process flow/vendor management
  • Familiar with working with customers LECs, CLECs, and various internal teams to obtain pre-ordering details such as Address Validations, CSRs, Local Contact information, & account configuration requirements.
  • Minimum 5+ years of working telecommunications, specifically circuit ordering/design/process flow/vendor management
  • Familiar with working with customers LECs, CLECs, and various internal teams to obtain pre-ordering details such as Address Validations, CSRs, Local Contact information, & account configuration requirements.
Key Skills:
  • Notable ability to build rapport with vendors
  • Positive and professional demeanor
  • Strong multi-tasking skills, ability to thrive in a fast-paced environment
  • Demonstrated ability to parse, model, analyze, forecast, and report on large volumes of network- traffic related data.
  • High degree of computer literacy; proficiency in Microsoft Office applications – with an extremely strong emphasis on Excel.
  • Knowledge of SQL
  • Previous experience using database systems and other software tools to develop simple to complex data models.
  • Ability to work under pressure, maintaining consistent attention to detail.
  • Excellent organization skills and ability to balance multiple tactical, operational, and strategic tasks at once
  • Logical thinker, capable of thinking beyond current processes and the ability to assimilate new techniques
  • Self-motivated, customer-oriented and able to work effectively in a time critical environment
  • Proven analytical ability spanning multiple internal business operations.
  • Must have strong interpersonal skills

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.