Network Ops Specialist


Job Data – Network Ops Specialist:
Job Title: Network Ops Specialist
Department: NOC
Location: Chicago



The Network Ops Specialist is responsible for monitoring all aspects of the Peerless Network. This includes monitoring the network via NMS of: Transport equipment, softswitches, and the IP backbone network. This team member must be able to handle all aspects of installation including OC#, DS3, T1, and ISUP trunking and have a basic knowledge of SS7 and SIP messaging to understand and help isolate troubles reported from customers, as well as be comfortable working directly with external customers in resolving reported issues. The person selected must also be able to work with internal departments as needed.


Network Ops Specialist – Required Knowledge and Experience:

What is most important is that you are smart, you love technology, you are quick to learn and to teach, you multi-task well, you drive to results, you keep your commitments, and people like working with you. Here are some more requirements.

  • Basic transport and IP understanding.
  • Basic ISUP SS7 and SIP messaging understanding.
  • Excellent customer service skills.
  • Ability to work effectively in a team environment and independently.
  • Outstanding writing and communications skills.
Network Ops Specialist – Minimum Qualifications:
  • 3 or more years of experience working for a telecom business that serves business customers.
  • College Degree Preferred.
  • Previous telecommunications experience strongly preferred.


The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

If your background matches the essential functions and required knowledge and experience outlined about this opportunity, we encourage you to apply today! To learn more about Peerless and our culture, visit our “About Us” page. Also, feel free to follow Peerless on LinkedIn for the latest information on what’s happening at Peerless.